Castalia's Terms and Conditions and Privacy Policy

home	Privacy Policy A brief description of Castalia's privacy policy is shown below Payment terms Payment for training should be received prior to the course. New clients are also required to pay for services in advance. For established clients, or for long term contracts, these payment terms may be revised Once a client has confirmed a booking in writing, cancellation terms apply - see below for details
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	Privacy Policy Confidentiality Castalia will undertake all reasonable precautions to ensure that any information about the Customer's business affairs coming into its possession, and which is not available to the general public, is held in confidence by Castalia's staff Privacy Castalia will not divulge any client contact details to any third party, unless the client expressly requests Castalia to do so in writing
	Cancellation Terms Should the Customer cancel the service, or postpone it to revised dates, the following charge rates will be payable by the Customer: One calendar week before the service is due to start - the full cost Two calendar weeks before the service is due to start - 50% of the cost Three calendar weeks before the service is due to start - 20% of the cost Over three calendar weeks before the service is due to start - no penalty payment will be charged
Castalia, 49 Bisterne Avenue, London, E17 3QR. Tel: 020 8926 1564. Fax: 020 8923 7952
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Privacy Policy