INTRODUCTION
A step by step guide to troubleshooting
The most common problems
The process of elimination
Identifying problem areas
OVERVIEW OF WINDOWS ARCHITECTURE
Major operating system components
Internal process management
Service pack installation
Understanding the Address Bus, Data Bus and Expansion Bus
Restoring PC Registry
Multi-tasking vs multi-processing
TOOLS AND TECHNIQUES
Accessing system information
Event logs
Device management
Task management
Adding useful diagnostics to a bootable diskette
MAINTAINING THE OPERATING SYSTEM
Advanced administrative tasks
Identifying drivers causing problems on boot-up
Configuring difficult devices by changing IRQs and/or addresses
Re-installing the system
Updating the system
Dealing with system crashes
Dealing with system hangs
Optimising memory
Dealing with font problems
Different types of fonts
Dealing with PostScript errors
GOOD HOUSEKEEPING
System backups using MSBackup
THIRD PARTY UTILITIES
When and how to use third party utilities
PREVENTING PROBLEMS
Good working practices
General maintainance tips and tricks
Questions and answers |
