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microsoft outlook

Course Title:

Outlook Introduction

Duration:

1 day

Prerequisites:

Previous experience of computers and the use of Windows is assumed. No knowledge of Outlook is required. (If delegates are not experienced PC users, it is recommended that the number of topics is reduced)

 

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Objectives:

To teach delegates the basic functions of Outlook, concentrating on the effective use of E-mail, Contacts, Calendar and Tasks

 

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Outlook Structure and Screen

To ensure a basic understanding of how Outlook is structured as a basis for following training

Introduction to e-mail

Sending and receiving mail
Replying, forwarding and deleting
Attaching files and opening attachments
Protecting against virus infection

Key Outlook Features

Viewing
Sorting
Grouping

Effective use of e-mail

Creating Auto Signatures
Use of Options
Out of Office Assistant
Good practice

Effective filing

Filing within Outlook and space restrictions
Creating folders
Moving to folders
Filing outside Outlook
Creating folders and moving files
Creating shortcuts
Good practice
Auto Archive

Contacts

Adding and editing contacts in personal and public contact folders
Finding contact records
Using views
E-mailing and writing to contacts

Categories

Editing the Master list
Adding categories to Outlook items

Calendar

Appointments, Meetings and Events explained
Using the Date Navigator
Adding, modifying and deleting appointments
Managing alarms
Recurring and Group appointments

Tasks

Creating, editing, completing and deleting tasks
Assigning tasks

Printing

Printing options
Printing one or more items

Outlook Intermediate


Castalia, 49 Bisterne Avenue, London, E17 3QR. Tel: 020 8926 1564. Fax: 020 8923 7952

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