INTRODUCTION
Media interviews - ordeal or opportunity?
Three core building blocks: clarity, confidence and control
UNDERSTANDING NEWS VALUES
What makes a story?
Who is the audience?
Why some stories are featured and others are not
How to make your message relevant
Identifying key messages relevant to your area of expertise
The bottom line
Establishing 3-5 key messages
INTERVIEW TECHNIQUES
Dealing with difficult questions
Moving on to positive ground
The ABCD formula:
- Answer
- Acknowledge the question
- Build a bridge
- Take control
- Dangle information designed to steer the journalist away from negative
territory
How to deal with crisis situations
The three Rs: reason, regret, remedy
How to show concern without necessarily accepting responsibility
Legal implications
THE TELEPHONE INTERVIEW
This interview is designed to give you the opportunity to steer the
story, to guide the journalist and establish some pithy quotes. This is
an interview given for print media
Preparation for telephone interview
The interview(s)
Playback and critique of interview
THE RADIO INTERVIEW
This interview is designed to tailor your message to broadcast (not
print) media
Preparation for radio interview
The interview(s)
Playback and critique of interview
Questions and answers
THE 'LIVE STUDIO' TELEVISION INTERVIEW
This interview is designed to improve television presentation techniques
and covers:
- Do’s and don’ts of television
- Understanding the medium and its limitations
- Relaxation exercises
- What to wear
- Facial expressions
- Breathing
- Voice projection
Preparation for three-minute television interview
The studio interview(s)
Playback and critique of interview
THE 'DOORSTEP' INTERVIEW
This interview is designed to catch the interviewee off-guard. Interviewees
are encouraged to be assertive and to provide holding answers until hard
facts can be established. We may ask for input from your PR department
regarding the content of this interview
Preparation for ‘door step’ interview
The interview(s)
Playback and critique of interview
SOUNDBITES
How to use soundbites
Soundbite examples
Preparing soundbites
Delivering soundbites
Test soundbite interview
Critique of interview
THE 'DOWN THE LINE' INTERVIEW
This interview will highlight the techniques required for dealing with
down the line television interviews facing only a camera in a remote studio
Preparation for two minute ‘down the line’ interview
The interview(s)
Playback and critique of interview
Questions and answers |