Maximizer Introduction Course Outline

multiactive maximizer
Course Title:	Maximizer Introduction
Duration:	1 day
Prerequisites:	No prior knowledge of Maximizer is required. Good general PC skills are assumed, and a knowledge of other database products is an advantage

home	Objectives: Delegates will learn how to use all the key features of Maximizer, running in a network environment. By the end of the course, they will be able to use the product to manage client contact effectively
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	Basic concepts of Maximizer The structure of the address book and the screen explained Logging on and changing passwords Managing the Address Book Navigating Sorting Selecting records Viewing records Searching for records Modifying records Accessing a client's web page Notes Creating notes Modifying and deleting notes Future dating notes Documents Creating letters and faxes using an existing template Printing, saving and linking Printing envelopes and labels Mail merge Modifying an existing template Printing reports Phone Making and receiving 'phone calls Using the 'phone log The Hotlist and Calendar Creating and modifying tasks and appointments Setting and responding to alarms Recurring and Group appointments Completing Outlook integration (if applicable) Managing E-mail Sending to one or more contacts Use of the E-mail window Adding a document from an incoming e-mail Feature Overview Explanation of all other Maximizer windows Policies (Optional) client specific policies and procedures
Maximizer Modules \| Maximizer Power User \| Maximizer Administrator
Castalia, 49 Bisterne Avenue, London, E17 3QR. Tel: 020 8926 1564. Fax: 020 8923 7952
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